by Chris Boulanger | Feb 18, 2016 | Marketing Ideas, Working Blog
Your website visitors need you to give them directions or they’ll get lost or leave. But first you need to make sure you know the right way to go.
by Chris Boulanger | Nov 20, 2015 | Marketing Ideas
15 great sites for SMB marketers to find their next big idea, fix performance issues and stay current.
by Chris Boulanger | Feb 24, 2015 | Marketing Ideas, Project Management Ideas, Rants, Working Blog
We spend a lot of time removing internal obstacles and friction points for customers, but we neglect making things easier for new team members and even new clients. This leads to wasted time and impacts morale. Here are some thoughts on making onboarding easier for...
by Chris Boulanger | Feb 20, 2015 | Marketing Ideas, Working Blog
The Content Drilldown report in Google Analytics will show you how visitor attention is distributed — and often wasted — in site areas. It shows you engagement metrics along a navigation path starting from a page or directory. You start with the page or...
by Chris Boulanger | May 27, 2013 | Rants, Working Blog
Let me start by saying that I want people to help me clarify and understand the perspective of developers and designers. I can readily admit that being a marketing consultant skews me toward an outcome or ROI-focus and maybe I’m missing the future-looking meme...