Had the pleasure of attending San Francisco Lunar New Year parade and celebration. It was my first time celebrating this New Year at all, and also only the 2nd night parade I’ve ever attended. I was impressed by how large a turnout they had and also how much of...
We spend a lot of time removing internal obstacles and friction points for customers, but we neglect making things easier for new team members and even new clients. This leads to wasted time and impacts morale. Here are some thoughts on making onboarding easier for...
Spent last Sunday walking around the Mission and stumbled upon Clarion Alley. This short alley between Mission and Valencia is a museum featuring murals and graffiti. The art ranges from memorials to fantasy worlds to religious icons. It was a beautiful day and this...
People here are trying to find themselves…or maybe just pieces of themselves. They come here with skills, desires and longings and San Francisco says, “Trust yourself. It’s here. You’ll figure it out”. What “it” is will vary,...
Finding an existing solution to customize can often (but not always) save you time and money versus building from scratch. Try and look at your needs from different angles to decide which is the right way to go. What’s the Difference Between Customized &...
There is only so much you can know or do at any given point. And there is only so much that matters when your focus is growing. Even the best business is going to have holes in it. It’s easy to get freaked out by some of them or all of them, but it can’t...
